Workshop Controller – Lloyd Ltd Carlisle

An exciting opportunity has arisen for a Workshop Controller to join the busy service team at our Lloyd Ltd branch in Carlisle.

The successful applicant must have the ability to work as part of a small team in a busy, pressurised environment. Customer focus, relationship maintenance and communication skills are of high importance in this role.

As a Workshop Controller your duties will include:

  • Dealing with all customers, both in-person and over the phone, in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
  • Relaying information, sometimes technical, to the Service Manager and Engineers.
  • Maintaining high levels of customer satisfaction at all times.
  • Selling customer repairs/parts etc.
  • Monitoring and motivating the Service team and pro-actively review daily workload to maximise performance.
  • Assisting with paperwork related to the Service department

The ideal Workshop Controller will hold the following skills and experiences:

  • Prior experience in a Workshop or Service environment.
  • Motivated, with a proactive approach to customer service.
  • Enjoy the challenge of influencing the success of the Service department.
  • Excellent interpersonal and organisational skills.
  • Ability to work under pressure and to deadlines.
  • IT literate.

In return we can offer a competitive salary, in-house training opportunities, Company pension (including life assurance cover) and other Company benefits.

Founded in 1964 as one tractor dealership in Carlisle, Lloyd Ltd is now one of Britain’s leading distributors of a wide range of agricultural, construction and groundcare machinery and equipment, with eight branches across the north of England and south of Scotland. Covering every aspect of sales, service and parts, Lloyd Ltd represents many of the world’s leading manufacturers, including New Holland, Doosan, Manitou, Honda, Kubota, Amazone, Väderstad and many more.

From tractors to telehandlers, ride-on mowers to excavators, Lloyd Ltd has considerable experience and expertise in helping its customers identify the right equipment for the task at hand and ensuring it continues to perform to its best. With the addition of Lloyd Equestrian to its domestic Lawn & Leisure business, as well as selling and servicing new Isuzus and used pick-ups and 4x4s, Lloyd Ltd has become a one-stop-shop for the rural community.

For an opportunity to join this leading Company, please click on the link below to submit your CV.

 

How to Apply

To apply, please complete the following form and our HR Department will contact you shortly.

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