Full-Time | Office-Based | Permanent | Competitive Salary + Overtime
Are you an organised, proactive individual with strong administrative skills and a passion for customer service? Whether you’re an experienced Service Administrator or someone with a solid customer service and admin background — we’d love to hear from you.
We’re looking for a Service Administrator to join our busy and friendly Service Department at Lloyd Ltd in Carlisle.
💻What you’ll be doing:
- Managing service documentation, including job cards, invoices, warranty claims, and other records — ensuring accuracy and timely completion.
- Being a key point of contact for customers, in person and over the phone — always being professional, helpful, and efficient.
- Supporting the Service Manager and Engineers by coordinating workloads, booking jobs, and ensuring information is communicated clearly.
- Assisting with other ad-hoc administrative tasks.
- Providing excellent customer service at all times, keeping customers informed and being friendly.
- Working closely with the team to keep things running smoothly — especially during peak times.
✅We’re looking for someone who:
- Has strong administration and/or customer service experience.
- Has an interest in agriculture, construction, or machinery (desirable).
- Is a confident communicator with great organisational skills.
- Is highly organised and works well under pressure.
- Is IT literate and comfortable using internal systems.
- Operates as a team player.
🎁What we offer:
- Competitive basic salary, plus overtime opportunities.
- 29 days annual leave, increasing up to 32 with service.
- Company pension scheme (with life assurance cover).
- Staff discount across our products and services.
- Wellness and support services, including 24/7 GP access.
- Ongoing training and development opportunities.
📍Location: Based at Lloyd Ltd Carlisle (Kingstown Broadway, Kingstown Industrial Estate, Carlisle, Cumbria, CA3 0EF).
🕑Hours: 40 hours per week (Monday to Friday), plus Saturday mornings on a rota basis.
🏢About Lloyd Ltd
Founded in 1964 as one tractor dealership in Carlisle, Lloyd Ltd is now one of Britain’s leading distributors of a wide range of agricultural, construction and groundcare machinery and equipment. With branches across the North of England and South of Scotland, we’re proud to represent world-leading brands such as New Holland, Bobcat, Manitou, Develon, LiuGong, Honda, Kubota, and many more.
From tractors to telehandlers, ride-on mowers to excavators, Lloyd Ltd has considerable experience and expertise in helping its customers identify the right equipment for the task at hand and ensuring it continues to perform to its best.
📩Ready to apply?
If you’re ready to take the next step in your career, apply now by submitting your CV via the form below.
How to Apply
To apply, please complete the following form and our HR Department will contact you shortly.
If you have any issues uploading your CV, please email it to recruitment@lloyd.ltd.uk instead.